Last updated: June 11, 2026
Napoli Pizzeria (“Napoli Pizzeria,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit napolipizzeria.net, contact us, place an order, use our online services, or communicate with us by phone, email, web form, or SMS/text message, including messages handled by Eva, our AI sales assistant.
Information We Collect
We may collect information that you provide directly to us, including your name, email address, phone number, delivery or pickup details, billing and payment-related information, order history, catering requests, contact form submissions, and messages or conversations you send to Napoli Pizzeria. When you communicate with Eva or with our team by SMS, we may collect your mobile number, message content, consent status, opt-in and opt-out records, timestamps, and related communication logs.
We may also collect technical information from your use of our website, such as browser type, device information, IP address, pages visited, referral source, approximate location, cookies, analytics data, and information needed to operate security, ordering, cart, payment, and website functionality.
How We Use Information
We use personal information to operate our restaurant services, process and fulfill orders, provide pickup, delivery, catering, and customer support, respond to inquiries, manage reservations or group orders, improve our menu and website, prevent fraud or misuse, comply with legal obligations, and send communications that you request or consent to receive.
If you provide consent to receive SMS/text messages, Napoli Pizzeria and Eva may use SMS to answer questions, assist with sales, provide order-related updates, confirm details, provide customer support, send limited promotional messages when permitted, and continue conversations that you initiated. Message frequency may vary depending on your interactions with us.
SMS/Text Messaging Privacy
By providing your mobile number and consenting to SMS communications, you authorize Napoli Pizzeria to send text messages to the number you provided. Consent to receive marketing text messages is not a condition of purchasing any goods or services. Message and data rates may apply. You may opt out at any time by replying STOP to any SMS message. After you reply STOP, we may send one final confirmation message and then we will stop sending SMS messages unless you provide new consent. You may reply HELP for assistance or contact us directly using the information below.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except service providers that help us deliver and manage messages on our behalf, where permitted by law and subject to confidentiality and security obligations.
How We Share Information
We do not sell, rent, or trade personal information. We may share information with service providers that help us operate our website, process orders and payments, provide delivery or ordering services, manage communications, host data, prevent fraud, analyze website performance, and support customer service. We may also share information when required by law, to protect rights and safety, to respond to lawful requests, or in connection with a business transaction such as a merger, acquisition, or transfer of assets.
Cookies and Analytics
Our website may use cookies and similar technologies to keep the site functioning, manage cart and ordering features, remember preferences, measure website performance, and improve the customer experience. You may adjust your browser settings to block or delete cookies, but some website features may not work properly.
Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We keep personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and document communication consent and opt-out requests.
Your Choices and Rights
You may request access, correction, or deletion of your personal information by contacting us. You may opt out of marketing emails by using the unsubscribe method provided in those emails, where available. You may opt out of SMS/text messages at any time by replying STOP. If you need assistance with SMS communications, reply HELP or contact us directly.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can review and delete it when appropriate.
Links to Third-Party Services
Our website may link to third-party services such as delivery platforms, social media pages, maps, payment processors, or other external websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of our website or services after changes are posted means you acknowledge the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Napoli Pizzeria
3131 W Craig Rd #100
North Las Vegas, NV 89032
Phone: (725) 204-0379
Email: info@napolipizzeria.net